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Focusing on Fairness to Close the Trust Gap

Are your performance management processes building trust or tearing it down?

eBook graphic - increasing trend chart

Trust forms the basis of every good relationship, including those between organizations and their employees. How do you build it at a time when workplace trust is at its lowest ebb in nearly a decade?

Trust is at its lowest point since 2014, according to the Edelman Trust Barometer. Betterworks’ 2023 State of Performance Enablement research confirms that employees’ trust in their organizations, leadership, and HR is lagging. With fairness as a major component of the employee experience, there is a way to rebuild trust through performance management processes that employees view as unbiased.

In a focused cut of Betterworks’ research report, this latest ebook, Focusing on Fairness to Close the Trust Gap, shows the links between fairness, trust, and performance management, the change in trust levels when performance processes are fair, and how to rebuild trust using a simple framework.

Key ebook learnings:

  • 5 types of employee trust and current trust scores for each
  • How perceptions of bias in performance management processes impact trust  
  • The neurobiology of trust and its effects on the way we work 
  • 4 business benefits of trust
  • 3-part framework for generating trust

When you’re done reading the ebook, download our accompanying detailed checklist, 7 Ways to Build More Trustworthy Performance Management, for actionable steps that organizations and managers can take to increase trust in their performance management processes.

    Download the eBook