Onboarding and Continued Services

Our Customer Experience team has helped countless organizations transform their outdated goal setting and performance review process into agile, high-impact performance enablement programs

We’ve learned that successful implementations with maximum business value require these key elements: the right people in the right roles, a sound change management strategy, a clear focus on delivering results, and most importantly, ongoing partnership every step of the way

Your Partner Every Step of the Way

Experienced Program Architects and Leads
Dedicated Customer Success Manager
Strong Support and Education Teams

Proven Change Management Strategy

Clear training, coaching, and communications planning
Best practice guides and templates
High-impact workshops and “train-the-trainer” learning

Interior Of Busy Design Office With Staff

Proven Change Management Strategy

Clear training, coaching, and communications planning
Best practice guides and templates
High-impact workshops and “train-the-trainer” learning

Results

High early program adoption with ongoing
program monitoring
Meaningful measures of business success with actionable insights for continuous improvement
Ongoing adoption, coaching, and best practice reviews

A Partnership for Success

Customer

Executive Sponsors

Promote with leadership and lead by example

Program Lead

Takes overall responsibility for full scope of the program; manage and track key activities, including training and communications

System Lead

Leads technical management of platform, including configuration and integrations

Betterworks

Program Architect

Leads the implementation and applies best practices on change management, deployment, and program design

Customer Success Manager

Ensures the solution meets the organization’s needs during and after implementation

Support & Education Teams

Provides training content and communications, as well as troubleshooting and technical support

One of the major differentiators of Betterworks is the team’s partnership and willingness to work with me as a customer. The Betterworks team has been a true partner to us through this past year and a half, and I’ve had so many great conversations with leaders at Betterworks.