Update: Notification of new sub-processor
(This notice is only applicable to agreements made prior to December 29, 2022; agreements subsequently made already contemplate this new sub-processor.)
Dear Betterworks Customers and Partners,
In order to continue delivering the excellent service you have come to expect from using our application platform and services, we have decided to engage Visier, Inc. as a sub-processor. We anticipate this engagement will commence June 20, 2023 (“Effective Date”).
Because this vendor may process your organization’s “personal data” (as defined under the General Data Protection Regulation (GDPR)) in connection with the services and products that Betterworks provides, this communication shall serve as notification that Visier will be added as a new sub-processor.
Visier is widely recognized as the world’s best people analytics platform, providing simple solutions for helping businesses and employees win together. The provider is a Canada-based Software-as-a-Service (SaaS) cloud provider that takes security and privacy of customer data as seriously as Betterworks. Visier has strategically established data centers in Canada, Germany, Singapore, and the United States to enable customers to comply with data localization and data residency requirements. By engaging Visier, the following benefits are expected to be realized:
• Enhanced business and information analytics
• Increased efficiency and workflow productivity
• Faster access to data and better user experiences
For more information about the Visier product, please refer to: https://www.visier.com/.
For specific information about Visier security and compliance, please refer to: https://www.visier.com/trust/security/.
For detailed information about Visier privacy practices, please refer to: https://www.visier.com/privacy/.
Our Engagement with Visier
Betterworks will be using Visier to improve people analytics and product experience services. Visier will have access to support information and analytics data. All information is considered confidential and will be maintained in accordance with the terms of our sub-processing agreement and our agreement with you.
Betterworks has undertaken appropriate due-diligence to ensure the processing of customer data aligns with Betterworks security and privacy requirements and is satisfied that Visier will abide by the following requirements (in addition to all applicable legal requirements):
• Shall only process personal information in accordance with Betterworks instructions.
• Shall ensure that all personnel who access personal information are bound by confidentiality obligations.
• Shall conduct regular awareness and training in relation to data protection and information security.
• Shall implement and maintain appropriate technical and organizational measures.
• Shall promptly notify Betterworks of any suspected or confirmed security breaches.
• Shall cooperate fully with Betterworks in addressing requests from data subjects or supervisory authorities.
Betterworks does not require you to take any action pertaining to this notification. Visier is expected to provide data processing services as of the “Effective Date” mentioned above. Under our agreement with you, and in accordance with data protection law, you have the right to object to the use of any new sub-processor. However, you must do so within twenty-one (21) days of this notice. If you chose to object or have any other questions, please reach out to us at firstname.lastname@example.org and we will be glad to assist you with your request.