Employees
Leave 1:1s with a shared understanding of what was discussed and what needs to happen next, without the burden of capturing notes and tracking action items.
Conversational Intelligence
Capture performance context from every 1:1 with AI
Automatically transform manager-employee conversations into clear recaps, action items, goal recommendations, and context for the next meeting—so meeting insights lead to action instead of disappearing after the conversation ends.
Strengthen accountability and follow-through
Automatically capture meeting summaries, action items, and goal signals from Zoom and Microsoft Teams* so next steps stay visible, ownership is clear, and open commitments carry into future 1:1s, without adding more administrative work.
Help managers coach with richer context
Surface performance insights from real interactions so managers can better understand progress, recurring challenges, and coaching needs—and make each 1:1 more focused and effective.
Build real-time performance visibility
Create an evidence-based record of performance from the conversations and work happening throughout the year, giving leaders a more complete picture for reviews and key talent decisions.
How it works
Turn meeting transcripts to performance insights and action.
Focus on the conversation, not the documentation
Capture the performance signals inside everyday conversations and bring them into Betterworks. Instead of relying on memory or scattered notes, managers and employees get a record of each captured conversation directly in their 1:1 workflow.
- Automatic transcript retrieval for Zoom and Microsoft Teams* meetings, with no bot joining the call
- Easy transcript upload or copy/paste from other meeting and transcription tools
- Meeting recaps and insights generated within the corresponding 1:1 meeting
Surface what matters for performance
Betterworks AI analyzes meeting content through a performance-specific lens, identifying the insights needed to improve alignment, execution, and coaching. The most relevant parts of the conversation are surfaced automatically, preserving important context without adding more administrative work.
- Concise meeting summary including key topics and decisions
- Suggested action items and agenda topics autopopulated for review
- Recommendations for goal progress, milestone updates, and new goal opportunities
Bring the right context forward
Give managers and employees the context—and accountability—they need before the next 1:1 conversation. Meeting prep briefs bring together the most relevant information so participants can spend less time reconstructing the past and more time moving work forward.
- Participant-specific AI meeting prep brief generated before the next 1:1
- Context surfaced from recent 1:1s, open action items, and current goals
- Stronger follow-through and more focused coaching over time
Focus on the conversation, not the documentation
Capture the performance signals inside everyday conversations and bring them into Betterworks. Instead of relying on memory or scattered notes, managers and employees get a record of each captured conversation directly in their 1:1 workflow.
- Automatic transcript retrieval for Zoom and Microsoft Teams* meetings, with no bot joining the call
- Easy transcript upload or copy/paste from other meeting and transcription tools
- Meeting recaps and insights generated within the corresponding 1:1 meeting
Surface what matters for performance
Betterworks AI analyzes meeting content through a performance-specific lens, identifying the insights needed to improve alignment, execution, and coaching. The most relevant parts of the conversation are surfaced automatically, preserving important context without adding more administrative work.
- Concise meeting summary including key topics and decisions
- Suggested action items and agenda topics autopopulated for review
- Recommendations for goal progress, milestone updates, and new goal opportunities
Bring the right context forward
Give managers and employees the context—and accountability—they need before the next 1:1 conversation. Meeting prep briefs bring together the most relevant information so participants can spend less time reconstructing the past and more time moving work forward.
- Participant-specific AI meeting prep brief generated before the next 1:1
- Context surfaced from recent 1:1s, open action items, and current goals
- Stronger follow-through and more focused coaching over time
The Betterworks difference
1
Performance insight, not just meeting recaps
Betterworks identifies the parts of a conversation that matter for goals, commitments, coaching, and driving better performance—not simply a generic summary of what was said.
2
Connected to the system where action happens
Conversation insights flow into 1:1s, action items, and inform the broader Betterworks performance ecosystem rather than remaining in a separate transcript library, so teams can move from discussion to follow-through.
3
Built to work with your environment
Capture performance insights, where you're already having meetings by automatically connecting to your meeting platform or manually add transcripts from your preferred note taker. No additional tools.
Value across the organization
Managers
Spend less time reconstructing context and documenting meetings, and more time coaching, removing blockers, and supporting progress.
HR and Talent leaders
Build a richer and more real-time performance record to inform talent decisions without introducing more administrative work.
Why companies choose Betterworks
Betterworks helps organizations move from fragmented performance processes to a real-time system for alignment, coaching, and talent decisions. The result is faster decisions, better talent outcomes, stronger manager effectiveness, and a clearer link between people, performance, and business impact.
90+
NPS Score
99.9%
Uptime
24/7
Priority Support
"Partnering with Betterworks has allowed us to enable year-round performance conversations with our workforce. A dynamic platform where we can modify goals, track progress, and get feedback on a regular basis."
— VP of Talent Development, Intuit
"It's a really easy way to create and manage goals, document impactful conversations, and capture all the important parts of 1:1s."
— MaKayla Bigham, Sr. HRIS Analyst, Dairy Farmers of America
We always get asked these questions
What is Conversational Intelligence for performance management?
Conversational Intelligence for performance management uses AI to identify useful performance context from manager-employee conversations. Betterworks analyzes meeting transcripts to generate recaps, surface action items, identify goal-related signals, and prepare participants for future 1:1s. Unlike generic meeting transcript tools, Conversational Intelligence is designed specifically for employee performance conversations and connects the resulting context to 1:1 and goal workflows.
How does Betterworks capture meeting content?
Betterworks supports two ways to bring meeting content into the platform. For Zoom and Microsoft Teams* meetings, Betterworks automatically retrieves the transcript after the meeting through the Zoom API. Users can also upload or paste transcripts, summaries, or notes from Google Meet, Gong, Fireflies, Notion, and any other meeting transcription tool without missing any performance context.
Does a bot join the meeting?
No. Betterworks doesn’t have a transcription bot and therefore no additional meeting joiners. Zoom creates the transcript through its own cloud recording and transcription capabilities. After the meeting, Betterworks securely retrieves the transcript through the Zoom API.
What does Betterworks AI create from a 1:1 conversation?
Depending on the conversation content, Betterworks AI can create:
- A concise meeting recap
- Suggested agenda topics
- Suggested action items
- Goal progress or milestone recommendations
- New goal recommendations
- A meeting prep brief for the next 1:1
Users review and confirm recommendations before they are saved to Betterworks records, so a human is always in the loop.
How are conversation insights connected to employee performance goals?
Betterworks AI can identify when participants discuss goal progress, new goal opportunities, or potential milestone updates. It then presents a recommendation with supporting conversation evidence. The user can review, edit, discard, or confirm the recommendation before a goal is created or updated. Betterworks only uses goal information the user is authorized to access.
How does Betterworks protect sensitive employee conversation data?
Betterworks provides explicit authorization, permission-based visibility, and retention and deletion practices for integration data, with activity available for review on request. AI-generated recommendations remain pending until a user reviews and confirms them. Nothing is automatically added to a formal performance record. Organizations should review their own meeting recording, consent, and employee privacy policies when enabling transcript processing.
How do I choose which conversations are analyzed?
For Zoom meetings, once you've connected your account and given consent, transcripts are analyzed automatically — if any participant hasn't consented, that meeting isn't used to generate the 1:1 insights. You can also exclude an individual meeting from AI processing entirely if you'd rather keep it out. For any other meeting tool, you choose simply by deciding whether to upload or paste that conversation's content to the 1:1.
*Microsoft Teams integration coming soon
Ready to get started?
Turn every 1:1 into a source of performance insights
