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Betterworks vs. Lattice

Lattice was built for simplicity.

Betterworks was built for scale.

Lattice is one of the best-known performance platforms in the market — but it was optimized for SMB simplicity. When organizations need calibration outside the review cycle, goals connected to execution, or workflows that flex across geographies and roles, that shows. Betterworks is here for you because people and people decisions are complex.

Over two million employees run performance on Betterworks

4.5 on Gartner

Same category. Different problems solved.

The old way

Lattice helps organizations run performance reviews

But as performance programs become more complex, teams often find themselves managing goals, calibration, and reporting through disconnected workflows and manual workarounds.

The Betterworks way

Betterworks was built for performance at scale

It gives organizations one connected performance system that supports alignment, coaching, calibration, and talent decisions without sacrificing flexibility.

Where Betterworks leads

Four places the difference shows up

01

Calibration that isn't stuck in the review cycle

Lattice calibration is tied to the review cycle — organizations that need to make talent decisions outside a formal review are working around the platform, not with it.

Explore Calibration

Why Betterworks

Betterworks decouples calibration entirely. Run it any time, with any box configuration, against 25+ configurable talent fields. Outcomes write directly to the talent profile and persist after the cycle closes — no workarounds, no lost data.

01

02

Goals that people actually update

Goals lose their value when they can't stay connected to the rest of the performance process. Many organizations find themselves managing goals and goal reporting across multiple tools — using manual exports and spreadsheets to answer basic leadership questions.

Explore Goals & OKRs

Why Betterworks

Goals were Betterworks' founding product. OKRs connect natively to check-ins, feedback, and reviews, with progress tracked automatically through Jira, Asana, Salesforce, Google Sheets, and more. AI Goal Assist generates suggested goals per user from org-specific data — so goals drive execution, not just documentation.

02

03

Enterprise admin without hitting walls

Lattice's architecture was built for simplicity at SMB scale — organizations with global workforces, multiple business units, or complex permissioning needs can hit its limits.

Explore Performance Reviews

Why Betterworks

Betterworks gives HR the flexibility to design performance programs that reflect how the business actually operates. Role-based access controls, regional and language configuration, and enterprise-ready administration support complex global organizations — so your programs can match the complexity of your business without forcing process compromises.

03

04

AI on infrastructure you actually control

Lattice AI runs on OpenAI via API — performance data, review content, and compensation context is processed externally, even if it isn't used for model training.

Explore AI for HR

Why Betterworks

Betterworks runs a private LLM on its own AWS environment. Customer data never leaves. AI is embedded across the full performance workflow — goal suggestions, feedback summaries, performance summaries, and skills inference — and it's opt-in, so enterprise admins control the rollout.

04

How Betterworks compares to Lattice

Betterworks

vs

Lattice

Goals & OKRs

Betterworks

Full support
AI-assisted goals; automated progress tracking via Jira, Asana, Salesforce, Sheets, and more

Lattice

Full support
Goal module exists; no learning / productivity app integrations; goal AI is reactive, not prescriptive

Calibration

Betterworks

Full support
Fully decoupled from review cycles; any box configuration; 25+ talent fields; outcomes persist in talent profile

Lattice

Full support
Tied to review cycles; workarounds available but not native

Calibration tied to talent profile

Betterworks

Full support
Field edits persist directly in talent profile after cycle ends

Lattice

Full support
Not natively supported; review-cycle dependent

Performance reviews

Betterworks

Full support
Configurable by population, role, or geography

Lattice

Full support
Strong review experience; less administrative flexibility for complex organizations

Reporting & analytics

Betterworks

Full support
Near-real-time dashboards; strong goal reporting with alignment views and exports

Lattice

Full support
Limited customization; manual CSV exports commonly needed

AI

Betterworks

Full support
Private LLM on BW AWS; goal assist, performance summaries, skills inference; opt-in

Lattice

Full support
OpenAI-powered; strong AI Agent feature depth; data processed via third-party API

Skills intelligence

Betterworks

Full support
AI-inferred from real performance signals; manager verification

Lattice

Full support
No AI inference from performance data; competency framework available through Grow (sold separately)

Unified talent profile

Betterworks

Full support
AI Performance Summary; skills; accessible across calibration and other workflows

Lattice

Full support
Performance history and goals surfaced; no AI-generated talent summary

Succession planning

Betterworks

Full support
Pipeline with readiness, risk/impact fields; connected to calibration and talent profile

Lattice

Full support
Readiness levels and attrition risk; launched late 2025; limited field evidence on depth

Career development

Betterworks

Limited support
Personal development plans on roadmap (Summer 2026)

Lattice

Limited support
Lattice Grow — career tracks, competencies, IDPs

PIPs

Betterworks

Not available
No dedicated PIP module

Lattice

Not available
Structured PIP templates with milestones

Engagement surveys

Betterworks

Full support
Pulse, lifecycle, eNPS

Lattice

Full support
Pulse, lifecycle, eNPS; Slack-native; stronger analytics maturity

Localization

Betterworks

Full support
29 languages; configurable by geography, role, 
business unit

Lattice

Full support
Less flexibility for global organizations

Implementation

Betterworks

Full support
Named Program Architect + custom SOW for every customer

Lattice

Full support
Customer success support; more self-service

Security

Betterworks

Full support
SOC 2, ISO 27001, GDPR, CCPA, EU-U.S. DPF, TX-RAMP

Lattice

Full support
SOC 2; GDPR and CCPA compliance; AI data processed via third-party API

Target org size

Betterworks

Full support
Mid-market to enterprise (500–10,000+ employees)

Lattice

Full support
SMB and early mid-market; limits above ~1,500 employees
Full
Limited
Not available

Trusted by growing teams turning
performance into impact

Leading organizations use Betterworks to connect goals, feedback, skills, and talent intelligence — helping HR leaders improve alignment, support managers, and make better decisions.

“Partnering with Betterworks has allowed us to enable year-round performance conversations with our workforce. A dynamic platform where we can modify goals, track progress, and get feedback on a regular basis.”

Humera Shahid

VP of Talent Development, Intuit

“Betterworks is helping us build a culture of regular 1:1 conversations, ongoing feedback and recognition, and goals aligned to our common objectives”

Dolça Freixes Pascual

Talent & Culture Advisor, Ferrer

“Betterworks has helped define employee-manager expectations on both business and behavioral outcomes, leading to increased efficiency and engagement, stronger collaboration, and higher morale.”

Sanjana Sambantham

HR Application Specialist, Collinson

“We wanted to ensure there is transparency, visibility, and alignment across the firm for all the big, audacious goals that matter to us, and we realized that Betterworks is one of the best platforms that can help us turn this philosophy into reality for our employees.”

Vincy Philip

Vice President, Organization Design & Talent Development, Arcesium

98%

completion rates for reviews

“The partnership was very clear, right from the first person I spoke with. There’s a whole team working together to help us succeed — and that’s been true from the support we received through integration to the support we receive today from our client success manager.”

Andrea Malec

Manager of Talent Management and Development, The Driving Force Group of Companies

88%

Employee Role Clarity

“The Betterworks platform has given us the tools to streamline engagement, and it doesn’t feel like a chore. Employees can come in, get it done, and move on knowing that they’ve done what they needed to do to the right level.”

Matthew Meech

Talent Development Manager, LivePerson

75%

Faster Feedback Delivery

“Betterworks has helped us see where we are in relation to our goals, pressure ourselves to think differently, and to be honest with ourselves. …Betterworks helped show us we were not where we needed to be, and more importantly, to understand why we were not there. ”

Mónica Monserrat Cabrera Solís

Manager of Corporate Strategy, Grupo Posadas

97%

OKR Adoption

Experts along the way

Named experts, not a help center. For every customer.

Every Betterworks customer gets a named Program Architect and a designated CSM — with a custom SOW, defined success metrics, and executive business reviews built in from day one.

Our implementation team includes organizational psychologists and change management specialists averaging 10+ years of experience, with 2 months of hypercare support standard after go-live.

Implementation isn't a handoff. It's the start of an ongoing partnership.

90+

Implementation NPS Score

14+

Average years of HR experience on the implementation team

187,000

Largest employee count implemented

Everything Integrated

Sits alongside the tools you already use

Betterworks isn't a system of record — it doesn't need to be. It layers on top of your existing HRIS as a dedicated performance system, and integrates with the tools where work actually happens

Works with:

  • Workday, ADP, UKG, Salesforce, Jira, Asana, Google Sheets, Microsoft Excel 365, Docebo, LinkedIn Learning, Udemy, Slack, Teams, Gmail, and Outlook.

Ready to get started?

Connect with a Betterworks Expert

We can help your organization drive business impact through performance.

Self-guided product tour

See how Betterworks connects goals, feedback, skills, and talent intelligence.

Frequently asked questions (FAQs)

Is Betterworks better than Lattice?

For mid-market and enterprise organizations, yes. Lattice is a strong fit for SMBs running standard review cycles. The differences that matter at scale are calibration flexibility, goal adoption, global configurability, and AI infrastructure — areas where Betterworks is purpose-built and Lattice runs into architectural limits.

What do Lattice customers actually complain about?

Goal reporting is a common pain point — users describe exporting CSVs and rebuilding dashboards manually just to answer basic questions. Calibration outside the review cycle is a recurring gap, and flexibility breaks down for organizations with multiple regions or non-standard review designs.

How does Betterworks handle calibration differently than Lattice?

Betterworks decouples calibration from the review cycle entirely — run it any time, with any box configuration, against 25+ talent fields. Lattice's calibration is tied to formal review events, and organizations that need more flexibility end up running it outside the platform.

How does Betterworks compare to Lattice for goals and OKRs?

Goals were Betterworks' founding product, and they connect natively to check-ins, feedback, and reviews. Progress tracks automatically through Jira, Asana, Salesforce, Sheets, and more — which is what drives adoption. Many Lattice customers run goals outside the platform because the reporting isn't useful enough to keep them there.

How is Betterworks AI different from Lattice AI?

Betterworks runs a private LLM on its own AWS environment — customer data never leaves. Lattice's AI runs on OpenAI via API. Beyond infrastructure, Betterworks' AI is prescriptive: it generates goal suggestions from org data, surfaces skill recommendations, and builds performance summaries from continuous signals.

Does Lattice work for enterprise organizations?

Lattice serves enterprise customers, but its product was optimized for SMB simplicity. Organizations with matrixed structures, global workforces, or complex calibration needs consistently hit limits that Betterworks handles natively.

What is the strongest Lattice alternative for mid-market companies?

Betterworks — purpose-built for performance, with deeper calibration, better goal adoption, 29-language localization, a named Program Architect for every customer, and a private AI model that keeps your data off third-party servers.