Betterworks Wins Newsweek’s AI Impact Award for “Best Outcomes in HR”
Betterworks stands out among nominees for turning AI into a strategic advantage
MENLO PARK, Calif. – June 18, 2025 – Betterworks, the leading continuous performance management software company, has been named the winner of the Newsweek AI Impact Award in the category of “AI Workplace: Best Outcomes, HR,” recognizing the company’s practical and measurable use of artificial intelligence to improve employee performance, feedback, and engagement. This inaugural award recognizes companies that are driving real business impact with AI programs. Betterworks customer LivePerson stood out as a leading example with its transformative use of AI in performance management.
“We built AI into Betterworks to drive real performance outcomes, including more confident managers, stronger team alignment, and better conversations,” said Doug Dennerline, CEO of Betterworks. “It’s designed to provide unprecedented workforce visibility that accelerates decision making for tangible business momentum.”
The AI Impact Awards, judged by an expert panel led by Newsweek’s contributing editor for AI and Bell Labs president emeritus Marcus Weldon, recognize companies that go beyond hype to deliver tangible business value with AI. Betterworks was selected for its human-centric approach to AI and its ability to drive performance outcomes at scale.
Betterworks’ suite of AI tools—Goal Assist, Feedback Assist, and Conversation Assist—is embedded directly into the employee workflow to help people set clearer goals, give stronger feedback, and hold better performance conversations.
At LivePerson, the rollout of Betterworks AI centered on creating a world-class employee experience that drives better performance across the organization. They implemented an AI-powered process that increased manager efficiency in performance reviews by cutting time spent by up to 75%, boosted performance review completion from 60% to 90%, and enabled 85% of employees to set goals within 45 days. Using AI to assist in goal development also led to stronger goals, according to LivePerson’s senior director of talent development. Just as importantly, the AI brought greater clarity, consistency, and inclusivity to feedback—particularly for global managers communicating across languages.
“LivePerson is showing what’s possible when AI is used thoughtfully to simplify reviews, improve feedback quality, and make performance management more inclusive, all with the goal of driving talent excellence that in turn helps the company to continually innovate,” said Cheryl Johnson, Chief Product and Technology Officer at Betterworks. “Managers also saved time, employees engaged more deeply, and language barriers became less of a roadblock. This award reflects the kind of strategic, responsible AI we’re committed to delivering.”
Betterworks AI enables better conversations, smarter goals, and more inclusive performance practices. Built with responsible design, explainability, and choice at its foundation, it’s built to help people do their best work.
About Betterworks
Founded in 2013, Betterworks is the pioneer in continuous performance management
solutions that help workforces and organizations achieve their highest potential. Betterworks reimagines performance management for all with an enterprise-ready platform that fosters greater manager effectiveness and employee performance, leading to higher satisfaction and retention and better business outcomes. It combines generative AI and data analytics that enable organizations to make smart, data-based decisions with a comprehensive solution that incorporates conversations, check-ins, feedback, employee engagement, and recognition — all accessible in the applications employees use daily.
Our customers’ employees are proven more engaged and satisfied in their roles, which is why industry leaders like Colgate-Palmolive, Intuit, ATB Financial, Ferrer, Arcesium, and the University of Phoenix rely on Betterworks to manage and enable excellent performance.
Betterworks is backed by Kleiner Perkins, Emergence Capital, and John Doerr.
For more information, please visit www.betterworks.com.