Most business leaders are aware of the attributes that make a great manager: approachability, open-mindedness, inspirational and communicative are just a few. Identifying great leadership is especially important because exceptional managers have a direct impact on employee engagement. In fact, our white paper “Managing With Goals” pointed out that according to Gallup, manager effectiveness accounts for 70 percent of variance in employee engagement scores across business units.
The good news is goals are a direct avenue toward exceptional management.
The Difference Between Good and Great Managers
At BetterWorks, we think it’s easy to be a good manager. However, greatness in management is a much taller task. Our white paper noted a handful of key attributes that differentiate exceptional managers, as listed by Gallup:
- Make data driven decisions that produce results.
- Motivate employees by connecting short-term goals to big picture company objectives.
- Foster transparency around goals and metrics to drive accountability and open dialogue.
- Build relationships and create a culture of trust.
“Manager effectiveness accounts for 70 percent of variance in employee engagement scores across business units.”
Where Do Goals Come In?
Without an effective goal management system in place, even the best managers will be ill-equipped to lead successfully. Connected, supported, adaptable, progress based and aspirational goals that are shared on interactive goal setting software directly empower managers to meet the key qualities listed by Gallup. Here’s how:
- Goals that everyone across an enterprise can see and interact with using interactive software give managers the information they need to make data driven decisions that will drive results for the enterprise, the team and individuals.
- The Harvard Business Review cited research from Gallup that stated clarity of expectations is a basic employee need that is vital to performance. Good goals that are shared on goal setting software help managers motivate employees because they illustrate the connection between short- and long-term objectives, as well as individual and big picture company goals.
- When aspirations are shared on interactive goal setting software, everyone at all levels can see what progress is being made on those goals. As a result, more modern goal management structures help managers create transparency and drive accountability.
- Good goals can also help managers foster relationships and build trust. When goals are discussed and shared on a constant basis, there is no mystery to how employees are performing or how effectively managers are at driving company-wide success. With good goals, everyone is on the same page and dialogue is expected.
- Stepping away from annual reviews toward an interactive, constant goal setting platform is a step in the right direction to creating exceptional management.