Betterworks’ Survey Reveals How HR Teams Makeup and Structure Impact Overall Workforce Performance

By Sam Osborn
March 26, 2019
2 minute read

If you want your organization to develop a “Culture of Feedback,” you need to empower your HR team with the leadership and resources they need to motivate your workforce and ensure long-term competitive advantage. At least that’s what more than 750 people including 379 non-HR people managers and 377 HR professionals working within US-based enterprises across industries had to say when we interviewed them as part of our final report from our latest Betterworks State of Continuous Performance Management Survey.

This report, the third in a series based on the findings of the Betterworks Continuous Performance Management® Survey, offers prescriptive steps for HR pros to take to ensure their teams are optimally positioned to deliver the desired business outcomes from their Continuous Performance Management programs.

Just a few of the key findings in this report include:

  • Both people managers and HR professionals see HR as leading forward-thinking human capital management practices and technology
  • HR team makeup is critical: HR teams with c-level leaders reporting to the CEO are the most forward-thinking and most able to affect change
  • Building a feedback culture is the critical link between workforces, managers, HR, and C-level executives

When it Comes to Innovation, HR Team Makeup Makes a Difference

Another critical finding the Survey uncovered is that the makeup of the HR team, especially its leadership and reporting structures, have a big impact on the forward thinking impact the HR function can have on the business. In fact, our survey found that the most empowered HR organizations are those with a chief human resources officer (CHRO) who reports directly to the CEO.

HR knows the company – and the people that make it up – better than anyone else in the organization. As companies grow, evolve, and adapt to changing market demands and challenges, the strategic decisions behind these shifts are all based in some part on the “human capital” that makes up the company. With that said, it’s critical that HR has a ‘seat at the table’ so they can help put the systems, strategies and people in place to ensure ongoing competitive advantage; when they do, they are 69% more likely to serve as a business partner to other departments. They are also 25% more likely to say that they care about making work experiences better for everyone and 44% more likely to strongly agree that within their organization the HR function is well-respected.

The Bottom Line: HR Knows What It Takes to Build a Culture of Performance, and is at the Center of Nurturing It

The competition to recruit and retain top talent is fierce and business productivity isn’t keeping pace with technological innovation. In order to meet this survival-critical challenge, every company must transform how they organize, align and develop their human capital in order to remain competitive long-term. Forward-thinking businesses place HR in the driver’s seat of this transformation by empowering them to put the processes and technologies in place that fuel long-term business growth and innovation.

Get your free copy of the research report to understand the actions that HR can take to ensure their organization meets today’s goals and tomorrow’s challenges.

Get your free copy of the final research report from Betterworks’ 2018 State of Continuous Performance Management Survey for more insights around the tools and tactics you need to empower your HR team and create a Culture of Performance.


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