Dos Toros is a rapidly growing fast-casual taqueria chain for whom employee engagement is everything. It’s New York-based, San Francisco-inspired, and famous for two things: Mission-style tacos and a vibrant internal culture.
- Mobile workforce → SMS-based feedback system
- Non-technical employees → Intuitive interface
- Mostly Spanish-speaking workforce → Multilingual interface
- Fast-paced culture → Shorter surveys and real-time results
Betterworks Engage allowed the Dos Toros HR team to survey employees across locations on devices they’re already familiar with—their phones. The feedback is instant, and managers get recommendations and can act on what they learn in the moment.
The best ideas should never be bound by location but spread across the whole enterprise—a rising tide should lift all boats.
Chief Human Resources Officer and SHRM-CP